Refund, Cancellation and Delivery Policy
Please note any payments made by the client with respect to any incorporation, assistance in bank account opening, or any other auxiliary service, once they are paid, will not be refundable nor creditable for any reason whatsoever under any circumstance. However, in exceptional circumstances you may desire a refund. In such a case, kindly send email to: [email protected]
Upon receiving your mail, the Senior Management at Business Setup Worldwide Services FZE shall decide on whether your request for a refund should be processed, contingent on the reasons for such a request. Please note that we reserve the right to take the final and binding decision with regard to requests for a refund.
Most importantly, we wish to clarify that in cases outside our control, including but not limited to national holidays, department holidays, Our affiliates, or elsewhere, acts of war, acts of God, earthquake, riot, sabotage, labour shortage or dispute, internet interruption, power disruption, lack of phone network connectivity, technical failures, breakage of sea cable, hacking, piracy, we shall not liable for any delays.
If we confirm your request for a refund, subject to the terms and conditions mentioned herein or elsewhere, we will send you an e-mail seeking the details required to refund the amount which may include your Bank Account details such as the account number and the IFS code of the branch in question. Kindly note that it will take us a minimum of about 48-72 working hours from the receipt of all such information to process the refund and initiate the transfer.
We reiterate once again that only the professional fees paid for our services shall be refunded, subject to the discretion of the Senior Management at Business Setup Worldwide Services FZE. We assure you that we are continuously working to improve our services and we are welcome to any suggestions from your end. For any other queries please contact our customer service desk at [email protected]
We appreciate your interest and support.